Website Maintenance

Keep your website current, checked and supported.

Monthly maintenance, hosting and practical website updates for businesses that do not have an internal website administrator.

Starting from R1,200/month
Website types WordPress & Shopify
Agreement Initial 3 months
Compare Maintenance Plans Check Whether My Website Qualifies
Website status Monthly health check
Active
98 %
Current website health Functioning normally

Routine checks complete with no urgent visible issues identified.

✓
Software checks WordPress, themes and plugins
Complete
✓
Contact form Basic submission test
Working
✓
Important links Navigation and CTA spot check
Checked
M
Monthly update Service information changed
Scheduled
B
Backup status Available
Mobile review Passed
Monthly summary Ready
Hosting is included for eligible WordPress websites.

Shopify clients continue using and paying for their existing Shopify subscription, hosting, applications and platform fees.

View hosting details
Why maintenance matters

A website should not be built once and then forgotten.

Software updates, outdated information, broken links and unnoticed form problems can affect the experience potential clients have with your business.

Regular maintenance helps identify visible issues, keeps important information current and provides practical support when small changes are required.

01
Software becomes outdated

WordPress, theme and plugin updates can be missed when nobody regularly checks them.

02
Business information changes

Services, contact details, documents, promotions and team information become outdated.

03
Forms and links stop working

Problems can go unnoticed until a potential client tries to make contact.

04
Small requests keep being delayed

Simple updates remain unfinished because nobody owns the website-maintenance process.

Compare maintenance plans

Choose the level of website upkeep your business needs.

Basic suits websites requiring essential monthly checks and one occasional update. Plus provides broader checks, more update capacity and faster support.

Essential monthly upkeep 01
CoShift Website Maintenance

Basic

For smaller business websites requiring regular checks and one occasional content update.

R1,200 per month
Monthly time Up to 45 minutes
Update requests One small request
Turnaround 3–5 business days
Agreement Initial 3 months
  • Hosting for one eligible WordPress website
  • WordPress core, theme and plugin checks
  • Suitable software updates
  • Basic functionality review
  • Contact-form and important-link spot checks
  • One small monthly content update
  • Basic desktop and mobile review
  • Monthly maintenance summary
Choose Basic Maintenance
More active websites
Proactive monthly support 02
CoShift Website Maintenance

Plus

For established websites that need more frequent changes, broader checks and faster access to support.

R1,900 per month
Monthly time Up to 2 hours
Update requests Up to two requests
Turnaround 3 business days
Agreement Initial 3 months
  • Hosting for one eligible WordPress website
  • Software and visible licence checks
  • Suitable WordPress software updates
  • Backup-status checks where supported
  • Broader functionality and layout review
  • Contact-form, button and link testing
  • Up to two monthly update requests
  • Basic desktop and mobile testing
  • Monthly maintenance summary
  • Faster standard turnaround
Choose Plus Maintenance
W
WordPress hosting eligibility must be confirmed first.

Websites with large databases, substantial traffic, advanced integrations, custom applications, extensive e-commerce requirements or unusually high storage may require a customised hosting quotation.

What the monthly review covers

Practical checks across the parts of the website that affect daily use.

Maintenance is a practical visual and functional review. It is not a complete security, performance or technical audit.

S 01

Software maintenance

WordPress core, theme and plugin update checks with suitable updates completed where reasonably safe.

F 02

Functionality review

Contact forms, navigation, important buttons and links are spot checked.

M 03

Mobile and desktop view

Key pages and updated areas are reviewed for obvious visible display problems.

C 04

Content updates

Agreed text, image, document, contact-detail and promotional changes are completed.

B 05

Backup visibility

Plus clients receive basic backup-status checks where the website environment supports them.

R 06

Monthly reporting

Receive a summary of checks, updates, issues and recommendations requiring attention.

What counts as a small update?

Focused changes to existing website content.

Monthly update requests must fit within the selected plan’s time allocation and existing website structure.

Larger layouts, new pages and complex development are separate projects rather than maintenance tasks.

01 Replace one image
02 Update contact information
03 Change business hours
04 Update a short paragraph
05 Replace a downloadable document
06 Update one button or link
07 Add a short notice or promotion
08 Correct basic formatting
Hosting and platform responsibilities

WordPress and Shopify websites are maintained differently.

The package supports both platforms, but hosting, subscriptions and software responsibilities are not identical.

W
Eligible WordPress websites

Hosting may be included

  • One standard WordPress business website
  • SSL where supported by the environment
  • Basic hosting availability checks
  • Standard hosting features
  • Basic hosting-related assistance
  • Backup functionality where available

Eligibility depends on the website’s size, condition, traffic, storage and technical requirements.

S
Shopify websites

Hosting is not included

  • Client retains the Shopify subscription
  • Client pays Shopify hosting and platform fees
  • Client maintains paid applications
  • Client maintains theme licences
  • Client remains responsible for transaction fees
  • CoShift supports agreed content and checks

The maintenance package does not replace the client’s Shopify account or subscription.

→
Moving a WordPress website to CoShift hosting is not automatically included.

The website must first be reviewed. A once-off migration or hosting setup fee may apply depending on the website size, database, storage, existing condition, custom functionality and DNS requirements.

Ask About Migration
Understanding the scope

Hosting, maintenance and development are not the same service.

01

Hosting

Provides the server environment where an eligible WordPress website is stored and made accessible.

Infrastructure
02

Maintenance

Covers scheduled checks, suitable software updates, small changes and basic functionality reviews.

Ongoing upkeep
03

Website development

Creates new pages, functionality, forms, integrations or more substantial website features.

New work
04

Website redesign

Changes the broader structure, messaging, visual direction and customer experience of the website.

Larger project
The monthly maintenance cycle

A simple process for checks, updates and reporting.

Maintenance is scheduled and completed through a controlled monthly workflow rather than unlimited on-demand website support.

01
Monthly review

Check the website

Review agreed areas and identify available WordPress updates where applicable.

02
Maintenance

Complete suitable updates

Complete safe updates and check basic functionality afterward.

03
Client requests

Complete content changes

Implement approved update requests that fit within the available monthly allocation.

04
Reporting

Send the monthly summary

Record checks, completed updates, identified issues and relevant recommendations.

Clear maintenance boundaries

What is managed monthly and what requires a separate quotation.

✓
Client responsibilities

What the business maintains

  • Valid domain registration
  • Shopify subscription where applicable
  • Premium plugin, theme and application licences
  • Email hosting and email accounts
  • Final approved text, images and documents
  • Accurate business information
  • Relevant administrator access
  • Third-party platform subscriptions
  • One nominated contact person
  • Written and consolidated update instructions
×
Not included

Work outside maintenance

  • Full website redesigns or rebuilds
  • New websites, landing pages or major sections
  • Complex custom coding or integrations
  • Advanced SEO or performance optimisation
  • Malware removal or hacked-site recovery
  • Guaranteed protection against software failure
  • Large product uploads or store management
  • Domain, email or premium licence fees
  • Unlimited updates or technical support
  • Work beyond the monthly time allocation
i

Monthly time and update capacity are reserved for that maintenance period. Unused time and update requests do not automatically carry over. Additional work may be quoted separately.

Frequently asked questions

What businesses usually ask before choosing a maintenance plan.

Every website is reviewed before maintenance and hosting suitability is confirmed.

Is hosting included?

Standard shared hosting is included for one eligible WordPress business website. Eligibility depends on the website’s condition, storage, traffic and technical requirements.

Is Shopify hosting included?

No. Shopify clients continue paying for their Shopify subscription, hosting, applications, theme licences and platform fees.

Is website migration included?

No. Migration must first be reviewed and may require a separate setup or migration quotation.

What is the agreement period?

Both maintenance plans have an initial minimum agreement period of three months. Payment is made monthly in advance.

Can I request a new website page?

New pages, substantial sections and major layout work are not maintenance tasks. They can be quoted as separate website-development projects.

Does unused monthly time carry over?

No. The monthly allocation is reserved for that maintenance period and does not automatically carry over.

Are urgent requests included?

Urgent requests depend on availability and may carry an additional rush fee. Hosting outages and third-party service issues may also fall outside standard turnaround times.

Which plan should I choose?

Basic suits websites needing essential checks, one small request and up to 45 minutes of support. Plus suits active websites needing two requests, broader checks and up to two hours of support.

Keep the website maintained

Give your website regular attention before small problems become larger ones.

Share your website link and current platform. CoShift will review whether it qualifies for Basic, Plus or a customised maintenance arrangement.

Website migration or hosting setup may require a separate once-off quotation.

Check My Website Ask on WhatsApp